Privacy Policy

Information Collection

We collect personal information via our website to enhance our services and improve user experience. This information includes, but is not limited to:

Name, email address, contact phone number, and physical address provided by users during registration, order placement, or subscription.
Payment information is provided during the purchase of products or services.
IP address, browser type, device information, etc., collected through Cookies, analytics tools, and server logs.

Methods of Information Collection

We gather user information through WordPress and WooCommerce platforms, including user registrations, order details, and website analytics tools.

Purpose of Information Collection

The collection of personal information serves various purposes including but not limited to:

Order processing, payment, and shipment handling.
Providing customer support and technical assistance.
Sending notifications and promotional messages related to purchased products or services.
Complying with applicable laws and regulations.

Information Protection

We employ security measures provided by the WordPress and WooCommerce platforms to safeguard user personal information stored on their servers.

Information Sharing

Except for necessary information shared with logistics companies for order processing and delivery, we do not share personal information with other third parties.

User Rights

Users have the right to access, correct, or delete their personal information. To execute these rights or withdraw consent, please contact us via:

Email: eileen@echopans.com

Cookies and Tracking Technologies

Our website uses various Cookies and tracking technologies, including but not limited to:

Functional Cookies for website functionality and user experience enhancement.
Analytical Cookies for website analysis and statistics.
Users can manage or decline these Cookies through their browser settings.

Privacy Policy Updates

We reserve the right to modify the privacy policy at any time. All changes take immediate effect and will be communicated through website updates for user awareness regarding information collection purposes and usage.

Contact Us

For any inquiries or requests regarding our privacy policy, please reach out through:

Company Name: Shenzhen FengYaSong Technology Co.,Ltd
Address: Bofeng building,Room1104A,Qingshuihe road,Luohu district,Shenzhen,Guangdong,CN 518000
Phone: +8613751373153
Email: eileen@echopans.com

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