Return & Refund Policy

we offer a (7) days return policy,starting from the date that the handpan delivered. So if you receive a instrument which is out of tone,there’s no need to worry, and you don’t have to send the handpan back to China. Simply reach out to a local handpan repair workshop, and we’ll fully reimburse you for the repair costs.

If within these 7 days you wish to return the item for a refund instead of re-tuning, please contact us. We’ll arrange a full refund. For the USA, France, Germany, the UK, and Canada, we’ll organize logistics for a doorstep pickup. For other regions, you’ll need to arrange delivery to our specified location

Contact Us

We have a 30-day return policy, which means you have 14 days after receiving
your item to request a return

Fast Shipping

Fast & Exclusive Delivery to your doorstep!

Versatile selection

Find the perfect handspan from our collections on different scales

Money back & exchange

Refund available within 7 days of receipt

Expert Advice

Fast & Exclusive Delivery to your doorstep!

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